CHATTANOOGA'S FIRST & LARGEST HEAD SPA

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    • Home
    • PRICING & SERVICES
    • OUR TEAM
    • SPA TOUR
    • Gift Cards
  • Home
  • PRICING & SERVICES
  • OUR TEAM
  • SPA TOUR
  • Gift Cards

Cancellation Policy

  • All appointments must be scheduled or rescheduled via our website or over the phone, texting is also acceptable. Social Media or Email bookings/cancellations will not be accepted, and any appointments missed due to improper notifications will receive applicable ‘no show’ fees as noted below.
  • A 25% service fee will be charged for all bookings. This amount holds the appointment date/time and will be deducted from your total service amount due.
  • 48 hour notice is required to reschedule, and in order to transfer original deposit/booking fee.
  • Booking fee/deposit can only be transferred 1 time.
  • Less than 24 hour notice reschedule will forfeit deposit/booking fee.
  • Cancellations will forfeit deposit/booking fee.
  • NO SHOW appointments will be charged the service amount in full
  • Please confirm your appointment via our automated system. Please note, failing to confirm your appointment DOES NOT count as canceling the appointment.
  • You must call in to cancel all appointments over phone or in person.
  • If you are 15 mins late or more to your appointment, the appointment must be rescheduled, an additional deposit will be required to reschedule.
  • Please be aware of your time zone. We are on east coasts time. If you are coming from central, plan ahead to avoid any applicable late fees.


  • Cancellation Policy

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