Frequently Asked Questions

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At our headspa, we believe relaxation should feel elevated, personalized, and easy to understand. Whether you’re visiting for scalp care, a dry headspa experience, or a full wellness service, we want you to feel fully informed before your appointment.

What is a headspa?
A headspa is a luxurious scalp and hair wellness treatment designed to cleanse, soothe, and restore while offering a deeply relaxing experience.

What does a headspa include?
Our headspa services may include scalp cleansing, exfoliation, massage, hydration, steam, and nourishing care tailored to your scalp and hair needs.

How long does the appointment last?
Most headspa appointments last about 60 to 90 minutes, depending on the service selected.

How often should I get a headspa?
For best results, many guests enjoy a headspa every 3 to 4 weeks, though your ideal schedule may vary based on your scalp needs and goals.

Is it good for dry, oily, itchy, or flaky scalps?
Yes, headspa treatments can be especially beneficial for scalps that feel dry, oily, itchy, or flaky. Each service is customized to support balance and comfort.

Can men get a headspa?
Absolutely. Headspa treatments are for anyone seeking a healthier scalp and a deeply relaxing experience.

Can I get a headspa if I have extensions?
In many cases, yes. Please let us know about your extensions when booking so we can determine the best option for your hair and scalp.

Should I come with clean hair?
You do not need to arrive with freshly washed hair unless instructed otherwise. If possible, come with hair free of heavy products so we can provide the best experience.

What if I have a scalp condition or irritation?
If you have a scalp condition, sensitivity, or irritation, please let us know before your appointment. We want to ensure your service is appropriate and comfortable.

Will my hair be wet afterward?
Your hair will typically be damp or wet after your headspa service. We also offer towel-dry options, a self-serve blowout station, and a professional blowout and style add-on if you’d like to leave more polished.

Do you offer scalp treatments or hair loss consultation services?
Yes, we offer consultations focused on scalp health as well as hair loss treatment options. This allows us to better understand your needs and recommend the most appropriate approach.

Can kids get headspa treatments?
Yes, we offer select treatments for children as young as 8 when accompanied by an adult.

Do you offer massage?
Yes, we now offer full-body massage services as part of our wellness offerings.

Do you have dry headspa treatments?
Yes, we offer two dry headspa service options for deep relaxation without getting your hair wet.

Can I come with a friend or partner?
Yes, we offer both private single-room options and shared experience rooms. We can accommodate up to 4 guests at a time, and larger group experiences can be arranged with advance booking.

Do you use organic, vegan, or sulfate-free products if requested?
Yes, we use premium professional products including Arete and René Furterer. If you have specific preferences such as organic, vegan, or sulfate-free products, please let us know when booking so we can best accommodate your needs when possible.

Do you offer loyalty programs or membership discounts?
Yes, we offer memberships for all of our headspa services, with 3, 6, and 12 month options available. (click here for more info)